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Customer ask--why APM agent stays enabled (running) after all APM profiles removed

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We had a situation where a customer was suggesting APM overhead was causing poor performance during a load test. I suggested the nuclear option--delete the APM profiles, bounce IIS, and test without it. They accepted, and I deleted the profiles, cycled IIS, and went as far as confirming PMonitor.config and starter.config were 'clean'.

The next day during testing I was asked why APM was still running--someone had RDP'd, noticed the APM service was still running, and set it to disabled. While I could show them the config files, they have a point, the service does remain running. I offered to pose the question on their behalf, and was hoping someone here could explain why the APM service doesn't go back to Disabled.

Thanks!


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